Collaboration & Communication Suppliers

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Tools for collaboration, meetings, chatting, and project communication. Often linked to user-based licenses that scale with the workforce — but rarely downscale during downsizing.

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Zoom

Video conferencing, webinars and business telephony

Zoom has grown from a video conferencing tool into a complete communication platform with telephony, webinars, contact center solutions, and AI functionalities. After the explosive growth during the pandemic, many organizations were left with oversized Zoom contracts that were never reviewed. Zoom operates with a user-based licensing model. Most organizations pay for more hosts than they actually need. Moreover, add-ons such as Zoom Phone and Zoom Webinar are often purchased separately without strategic consideration.

Subscription Collaboration & Communication

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